The soundstation ip 4000 has been replaced by the soundstation ip 6000 and 7000. However once it has booted the application, it doesnt seem to have reset the admin password, so i still cant set any of the sip parameters in the advanced screen. The polycom soundstation ip 5000 is hd voiceenabled, a technology that delivers high quality. Polycom uc software for skype for business deployments.
The soundstation ip 5000 boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystalclear interactive conversations. The information presented in this guide is based on version uc4. Polycom soundstation ip 5000 voip conference phone voip supply. The polycom soundstation ip 5000 features polycom hd voice technology, sip interoperability, and a modern design that is ideal for smaller rooms at an affordable price. Support for the product will be available until 05312014. View and download polycom soundstation ip 5000 user manual online. The soundstation ip 5000 leverages polycoms strong history in both conference phone and voip technology to deliver the most robust standardsbased sip interoperability in the industry. From the web configuration utility login screen, select user, and then enter the user password. From here fill in the sip form with the ip address of the icp and the sip port 5060. Polycom soundstation ip 6000 sipbased ip conference phone nextgeneration ip conference phone designed for small to midsize rooms the soundstation ip 6000 is an advanced ip conference phone that delivers superior performance for small to midsize conference rooms. Polycom soundstation ip 5000 phone user guide simplesignal. Config the polycom soundstation 5000 for sip registration twilio. Select admin settings reset to default reset local config. Mar 19, 2020 use the menus to find out the current ip address.
Visit the polycom support center for software downloads, product documents, product. Soundstation ip 5000 successfully negotiates the right codec g. For detailed information on accessing, navigating, and using the utility, see the polycom web configuration utility user guide available from the soundstation ip 7000 support page. This is due to possibly updating to an unsupported firmware. Configuring the provisioning server via the polycom web interface. Application notes for polycom soundstation ip 5000 and avaya.
Open the web interface of the polycom device and login as admin default password is 456. Once you have foind the ip adress web browse to it and use. The polycom soundstation ip 5000 delivers polycom hd voice technology, broad sip interoperability, and a modern design all at an affordable price. The polycom soundstation ip 5000 boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystalclear, interactive conversations that sound as natural as being. If this is not possible, you can enter the information manually in the web ui of the phone using the procedure outlined below. Soundpoint ip, soundstation ip and polycom vvx administrators. The administrators guide for the polycom uc software is for administrators who need to configure, customize, manage, and troubleshoot polycom soundpoint ip, soundstation ip, and vvx phones. Polycom soundstation ip 3000 default router login and password. Quick setup of soundpoint ip soundstation ip vvx phones. The ip 7000 worked, the ip 5000 made everyone sound like they were far away, whispering in the background. This item polycom ip ip5000 desk phone soundstation black polycom soundstation 2 conference phone for analogue phone systems only jabra speak 510 speaker phone portable conference speaker with usb and bluetooth connect with laptops, smartphones and tablets.
For vvxseries phones press and hold the dial pad keys 1, 3, 5 simultaneously during the updater process until the password prompt appears. Generally, your phone will be deployed with multiple other. Although the digitized sound data is compressed, each active soundstation needs about 100 kilobits of constant throughput to operate. How to factory reset polycom phone when default password does. The polycom soundstation ip 5000 220030900025 is a breakthrough conference phone that is set for sipbased voip platforms. The polycom ip 5000 conference phone delivers remarkably clear conference calls for small conference rooms and executive offices. The polycom soundstation ip 5000 is a compact ip conference phone designed for executive offices and small conference rooms with up to 6 participants. The soundstation ip 5000 also features polycom hd voice technology, boosting productivity and reducing. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. To restore phone to factory defaults with the admin password.
Portions of the software contained in this product are. Soundstation ip 5000 successfully transfers a call origination, destination, and attended. Soundstation ip 4000 admin password i can ajust the ip settings in that screen, and point to the correct network settings. I have a new soundstation ip 7000 and am unable to access the web interface to configure it. It shares the same sip phone software base with polycoms awardwinning soundpoint ip productsthe. I need to be able to do this because im physically not at site. The ip7000 worked, the ip5000 made everyone sound like they were far away, whispering in the background. You will need to know then when you get a new router, or when you reset your router. While the polycom soundstation ip 5000 is easy to use and sounds great, its important to remember that as a voip phone, it depends on the data network. Resetting your polycom soundpoint series ip phone voip. Visit the polycom voice support center for software downloads, product documents, product licenses, troubleshooting tips, service.
How to reset the polycom admin password to default sangoma. Nov 15, 2017 polycom soundstation ip 6000 220015600001 poe polycom hd voice technology, for highfidelity calls at up to 14 khz, patented polycom clarity technology. Solved polycom soundstation ip 7000 reset admin password. The polycom ip 5000 offers robust sip interoperability allowing it to work with a broad array of ip pbx and hosted platforms. Rebooting and resetting your phone restores the device to its default state and erases all. After the restart your phone will be successfully reset with default password 4, 5. Feb 27, 2018 polycom soundstation ip 7000 this is is how you reset a polycom phone admin password to the default. Polycom published a notice on july 25th, 2019 about the software vulnerability in the webbased management interface of vvx, trio, soundstructure, soundpoint, and soundstation phones running polycom uc software, if exploited, could allow an authenticated, remote attacker with admin privileges to cause a denial of service dos condition or. It includes advanced features and high voice quality that ensures excellent performance. Designed for small conference rooms and meeting areas, the polycom soundstation ip 5000 is a voice over internet protocol voip conference phone that can bring big features into all the little nooks where people work while most large conference rooms in government are already equipped with some type of a big teleconferencing system, many of the smaller huddle rooms and work areas dot. Ip 32x33x, 430, and 450 and soundstation ip 5000, 6000 and 7000. It shares the same sip phone software base with polycoms awardwinning soundpoint ip productsthe most comprehensive, reliable.
Find the default login, username, password, and ip address for your polycom soundstation ip 3000 router. This phone is solid, with well thought out design features and great performance. Polycom web configuration utility user guide uc software 4. Manually setup a polycom soundstation 5000, 6000, 7000 for 3cx. User guide for the polycom soundstation ip 7000 phone. The ip address is comprised of four sets of numbers separated by periods. It features polycom hd voice technology, broad sip interoperability, and a modern design that is ideal for smaller roomsall at an affordable price. Continue holding down the numbers for few seconds, until you. Release release notes ip301 ip320330 ip3231 ip335 ip430 ip450 ip501 ip550 ip560 ip600 ip601 ip650 ip670 ip4000 ip5000 ip6000 ip7000 soundstation duo available from.
How to factory reset a polycom soundstation series 3cx. In addition, the provisioning server can be used to set the password so an end user cannot make changes to the phone settings. Enter the administrative password, then press the enter soft key. Polycom soundstation ip 5000 voip conference phone voip.
Access the ip 5000 webpage default admin password is 456 under simple setup. View online or download polycom soundstation ip 5000 user manual, owners manual, manual. Configuring your phone using the polycom web configuration. To reset the soundpoint ip phones configuration to the factory defaults using the phones menu, do the following. How to connect polycom soundstation 5000 phonesystemhelp. The polycom soundstation ip 6000 and ip 7000 voip conference phones were first introduced back in 2008 to replace the aging ip 4000 model.
Set up a polycom soundstation 5000, 6000, 7000 for 3cx. How do i upgrade the firmware on a polycom ip 5000 soundstation from the web console. Nov 27, 2019 to locate the ip address of the polycom phone hit menu status network tcp ip parameters, take note of the listed ip address. Ip 5000 administrative interface by using the supplied default admin password. Here we will configure the soundstation ip 5000 through the web interface in. The polycom ip 5000 works seamlessly with asterisk based pbxs as well. Application notes for polycom soundstation ip 5000 and. Updating device firmware should only be applied to anyphone byop and not our enhanced byop. This guide will explain how to reset your polycom soundstation 5000, 6000.
Polycom uc software release matrix for soundpoint ip and. The ip 5000 is the most flexible conference phone ever developed. Soundstation ip 5000 sip conference phone for small. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the dial pad at the same time. Polycom soundstation ip 5000 user manual pdf download. I have absolutely no idea which credentials to use to login here. Sip extension number with phone password the phone password can be set by logging into the admin setup manage modify pencil button the sip extension you wish to register phone settings tab common. The soundstation ip 4000 is being discontinued and will no longer be available for purchase after 08202009. It delivers highfidelity audio capturing both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there. This guide shows you how to manually setup a polycom soundstation 5000, 6000, 7000 for use with 3cx phone.
A guide on how to reset the password can be found here password using obihai software. The soundstation ip 6000 boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystalclear interactive conversations. How to upgrade the firmware on a polycom ip 5000 soundstation. This guide covers the soundpoint ip 320, 321, 330, 331, 335, 450, 550, 560, 650, and 670. Config the polycom soundstation 5000 for sip registration. Icon line or call state description active call using polycom hd voice technology. Note ac power adapters are not included in the poe package. How to manually configure polycom phones via web interface. Polycom ip 6000 with ringcentral settings config setup. Unable to login soundstation ip 5000 through web interface always i try to login on our soundstation, i get the username password request. Unable to login soundstation ip 5000 through web i.
When i open a broswer and enter the ip address i receive a welcome to polycom web configuration utility screen with a prompt to enter login information. Here we will configure the soundstation ip 5000 through the web interface in order to register to callcentric to allow you to placereceive calls. Note to obtain microphones, see your polycom reseller. The polycom soundstation ip 6000 and 5000 were discontinued in 2020 with the introduction of the polycom trio. It is the most advanced system available, perfect for executive offices, and small conference rooms. The polycom soundstation ip 5000 is running the latest software v4. Your authorizationname should match the username on the sip endpoint and both. Earlier this year, the more petite ip 5000 was released for smaller conference rooms and executive offices. The ip 5000 has integrated power over ethernet poe, which simplifies setup, and a highresolution white backlit lcd for ease of use. During the countdown, press and hold the following dial pad keys simultaneously until the password prompt appears. Polycom soundstation ip 7000 this is is how you reset a polycom phone admin password to the default.
The polycom soundstation ip 5000 conference phone delivers remarkably clear conference calls for small conference rooms and executive offices. Polycom vvx, soundstation ip 5000, soundpoint ip 335. Current ga release for soundpoint ip and sound station ip for deployment in ms lync environments 4. Since you can customize your phone in many different ways, and your system administrator can enable and disable certain features, the user interface that. Continue holding down the numbers for few seconds, until you are prompted to enter the admin password. The polycom soundstation ip 5000, the venerable workhorse, go to conference phone for ip phone systems for the last decade. Polycom phone reset admin password soundstation ip 7000 and. Polycom phone reset admin password soundstation ip 7000. How to factory reset polycom phone when default password. Polycom soundstation ip 5000 phone user guide 5 line and call icons the line and call icon changes depending on the line status for example, registered line or unregistered line or call status for example, dialing in progress or a call on hold. I spent hours adjusting the gain settings using the polycom in.
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